Capabilities · Network Operations

Provider operations you can see, assign, and prove

Credentialing, participation and the published directory are three records that are supposed to agree about the same provider. Attergo holds them against one provider identity and raises an exception the moment they stop agreeing, so the disagreement is worked as an item rather than discovered during an audit.

Attergo: the network operations view, showing work waiting across every pharmacy in the group.
The problem

Three records, one provider, no shared answer

A credential expires in one system, participation ends in another, and the directory keeps publishing an address the provider left. Each system is internally consistent and the organization is still wrong in public. Nobody is negligent; there is simply no place where the three are compared, so the comparison only happens when somebody outside makes it.

What the platform does

The mechanism behind it.

One provider identity, several records against it

Affiliations, credentials, participation, contracts and directory entries attach to the same provider, so a question about one can be answered without deciding which system to believe.

Disagreements become exceptions, not discoveries

Expiring credentials, participation that no longer matches the directory and delegated obligations past their date are detected and raised as work with an owner.

Delegated oversight with the evidence attached

Delegated entities carry their obligations and the record of what was reviewed and when. Oversight that cannot produce its evidence is an assertion.

Adequacy measured from the network as recorded

Adequacy reporting reads the same provider and participation records the operational queues read, so the report and the work never describe two different networks.

Where it runs

The products this reaches.

Enterprise surfaces

What an enterprise organization additionally gets.

Network operations

These are enterprise surfaces. How they are packaged is on the pricing page, and nothing above them requires an enterprise organization to reach.

Next

Evaluate it the way you would evaluate any platform.