Clinical services · Chronic care management

A billable month, built from contacts you can produce one at a time

Chronic care management is settled on time accumulated across a month, and everything difficult about it is bookkeeping. Attergo records each contact as its own encounter, carrying its own service date, its own named practitioner, its own minutes and its own signature.

Attergo: the prior authorization case list, showing cases by stage with the payer and the days remaining on each.
The problem

The month is assembled at the end of it, out of memory

Contacts happen across four weeks, between other work, recorded loosely if at all. At month end somebody totals them and bills. That total is an estimate presented as a measurement, and the first reviewer who asks for the underlying contacts finds that several of them exist only as a recollection. The exposure is never one claim. It is every month the same practice was followed.

What the platform does

The mechanism behind it.

Every contact is its own record

Each touch is an encounter with a service date, a named practitioner, its own minutes and its own signature. Producing one contact on request does not mean reconstructing the month around it.

The sponsoring programme is on the record

A facility is enrolled in a chronic care programme and its activity is exported to it, so sponsored work is not folded into the same figure as everything else the site does.

What has to be captured is configuration

The codes, the modifiers and the fields a contact must complete live on the catalogue entry, owned and edited on your side. Changing what a contact must record is not a release.

Evidence closes an obligation, or the obligation stays open

Where a compliance task requires evidence it cannot be marked done without a file or a signed attestation on the record, and reminders run well ahead of the date.

Ask what a service costs you to deliver.

A read-only connection and credentials you can revoke. We come back with what the last month of clinical work produced, using your own numbers.