Attergo Authorizations

Prior auth without the retyping or the phone calls.

The rejection opens the case, the payer's own checklist attaches itself, and every open authorization stays in front of you until it resolves.

Where it breaks today

The same facts, typed again

Diagnosis, medication history, prior therapies, prescriber details. All of it is in your system already. None of it is on the form.

It disappears into a portal

Once it is submitted, status is something you find out by calling. Or by the patient calling you.

The clock runs where nobody can see it

Turnaround windows and appeal deadlines change by payer, and they are written down nowhere the pharmacist can see.

The software

Open authorizations
23
across four locations
Approved in 30 days
86
1.4 days to decision on average
Waiting on the payer
9
2 past their expected turnaround
Denied and appealable
4
$3,210 at stake
Attergo: the prior authorization case list, showing cases by stage with the payer and the days remaining on each.

Sample data from a demo account. Not customer results.

How it works

The claim comes back rejected with a code that means prior authorization. The case opens itself, with the drug, the plan and the clock already on it. Nobody has to spot anything.

Then the rule for that payer and that product attaches the checklist: which diagnosis code, which prior therapy, which chart note or lab result that plan actually asks for. Your pharmacist works a known list instead of guessing at a form.

It goes out on whichever channel the plan supports and the decision lands back in the queue on its own. Every approval carries its expiry date, so a lapsed authorization is never a surprise at the counter.

Event trail
Claim rejected, authorization required 09:12:40
Case opened automatically 09:12:41
Payer checklist attached 09:12:44
Pharmacist reviewed and signed 09:31:08
Sent to the payer 09:31:12
Approved 2 days later

Connected products

Billing Clears the authorization before the claim is filed
Margin Says which authorized fills still lose money
Audit Keeps the approval letter with the claim
Intelligence Reports how each payer decides, and how long it takes

Week one

Day 0 Rejection codes mapped, so the right ones start a request.
Day 1 Payer channels set up for the plans you see most.
Week 1 First drafted authorizations reviewed by your pharmacist.
Week 2 Criteria tuned to the plans in your mix.
Day 30 Every approval in view, with the date it runs out.

Connect one store. We will tell you what the month cost you.

Read-only credentials you can revoke. We come back with the fills that went out under cost, the services you could have billed, and the fills an auditor would ask about.