Integrations

One credential. The entire platform.

Attergo connects to the systems pharmacies already run, reads the events they already publish, and feeds all eight products from that single stream. Integration is a configuration step, not a project plan.

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Supported Systems

Deep, real-time integrations. Built one system at a time, properly.

Production

PioneerRx

The reference integration. Attergo consumes the real-time event interface PioneerRx provides: dispense events, status changes, adjudication results and reversals, delivered as they happen over HTTPS to a per-store endpoint. Full bidirectional round trip from event to work queue, with every payload archived on receipt.

Integration Program

Your system

Additional pharmacy management systems onboard through our integration program: a scoped adapter built against the interface your vendor exposes, validated on live data before your stores rely on it. Tell us what you run and we will scope it with you, with a concrete timeline, in the first conversation.

Integration Architecture

Why one integration feeds eight products.

Archive before interpretation

Every payload is stored exactly as received before anything parses it. Evidence quality is decided at ingestion, and the platform decides it correctly.

Idempotent by design

Deterministic event keys make duplicates free and replays safe. Network instability cannot double-count a fill.

Vendor isolation

Everything vendor-specific lives in its adapter. Products never reason about a source system's quirks, so a new integration never destabilizes an existing one.

Operational Questions

The practical answers.

Do you install anything on our workstations?: No. The connection is a credential in your pharmacy management system and events arriving over HTTPS. There is no agent to install, nothing to patch on each machine, and no screen scraping.
Does this change how our staff work?: No. The platform reads events your system already produces. The dispensing workflow is untouched. The only new surface your team sees is a work queue of items that need a decision.
What happens when our vendor changes its payload?: Fields the platform has not mapped are recorded for review rather than rejected, so your data keeps flowing. The new field is mapped, and affected history is re-derived from the raw archive.
What if we switch pharmacy systems?: The adapter changes; your history does not. Events are held in a canonical model alongside the original raw archive. Both are yours, and both are exportable.
How long does enablement take?: The Attergo side is a credential and takes minutes. Vendor-side feed enablement runs on the vendor's approval process; we manage that process with you and set the timeline expectation up front.
Can we get our data out?: Yes. Complete export of the canonical events, your cost data and the raw archive, in open formats, at any time. Data portability is contractual.

Tell us what you run.

You will leave the first conversation knowing exactly how your system connects and on what timeline.

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