Connect once. Everything else is a switch.
Integrations is the spine the other seven products run on. One credential connects your pharmacy system, and from that moment every product you turn on is already fed. No second project, no second vendor call, no second anything.
This is the one product that is never sold separately and never turned off. Every other product is fed by it, which is why turning one of them on is a switch rather than a project.
In healthcare software, "integration" usually means a project plan.
Workstation agents. Screen scrapers. Nightly exports someone has to remember to run. Every one of them is a moving part that breaks silently, and every new product usually means going through it all again. It should not take a project to read events your system already publishes.
Each one has a cost to us. That is how you know it is real.
| Guarantee | What it means | Why you care |
|---|---|---|
| Nothing installs | One credential per facility, entered once, events over HTTPS from that moment. No workstation agent, no screen scraper, no nightly export somebody has to remember to run. | There is no piece of software on a counter machine that can silently stop working on a Sunday. |
| Raw bytes first | What you send is archived exactly as it arrived, before any code interprets it, with the time, the principal, the source and a content hash. | A defect in our interpretation is a re-run, not a permanent scar on your history. |
| Duplicates are impossible | A deterministic key with a unique index behind it, enforced in the database rather than in application code. | You can replay your entire history at us and the result is identical to having sent it once. |
| Unknown fields land | A field we have not seen is recorded for mapping review, and the event still succeeds. | Your vendor shipping a payload change on a Tuesday cannot stop your data from flowing. |
| Ten years, append-only | The application role holds no UPDATE and no DELETE permission on the archive. | Your audit defence cannot be quietly edited, by anyone, including us, including under pressure. |
| Export is always open | Complete export in open formats at any time, including the raw archive and the access log. | Leaving is a decision you can make on a Tuesday, not a negotiation you have to win. |
Integrations, in practice.
Live in minutes on your side
One credential per store, entered once. Events flow over HTTPS from that moment. Nothing installs on a workstation, and nobody's workflow changes.
Every event kept, exactly as it arrived
Raw payloads are archived before anything interprets them, immutably, for ten years. That archive is why an audit response is an export, and why your history survives any change we ever make.
Vendor changes cannot break you
A field we have not seen before gets recorded, not rejected. Your pharmacy system updating its payload will never stop your data from flowing.
Duplicates are impossible
Every event carries a fingerprint. Resends and retries are recognized and discarded, so a flaky connection can never double-count a fill or inflate a loss.
Your data stays yours
Complete export in open formats, any time, including the raw archive. Leaving is a decision, not a hostage negotiation.
PioneerRx is the production adapter, not the boundary.
Every vendor assumption lives in one isolated package, enforced by a build gate that fails if vendor-specific parsing leaks into the core. Adding another dispensing system, a practice management system or an HL7 feed means writing an adapter against a documented internal event shape. It does not mean touching the spine, the products or the schema, and it never means a migration.
Already connected? Integrations was a switch, not a project.
Every product runs on the same event spine. Turning one on starts it working on data that is already flowing, which is why there is no second onboarding and no second integration bill.
See Integrations on your own data.
Thirty minutes. We connect one facility read-only, replay your recent events, and show you what Integrations finds. Your numbers, not a demo dataset, and credentials you can revoke when we are done.